FAQs

Our Milk Contains No Antibiotics or Artificial Growth Hormones

Q. What is rbST?
A. 
Recombinant bovine growth hormone (also known as rbGH) is a genetically engineered drug. It is injected into dairy cows to induce them to increase milk production, typically by 5-15%. It is estimated that 15-20% of the cows in the United States are injected with this hormone. It was approved by the FDA in 1993.

Q. Does United Dairy use milk from cows treated with rbST?
A. No, United Dairy will only use milk from dairy farmers who have pledged not to treat their cows with artificial growth hormones. While the FDA has not found a significant difference between milk from treated and untreated herds, some of our customers prefer their milk to come from untreated cows.

Q. What is the FDA’s stance on rbST?
A. Before the 1993 approval of rbST, the FDA determined that the recombinant, or genetically engineered form of bST, is virtually identical to a cow’s natural somatotropin, a hormone produced in
the pituitary gland that stimulates the production of milk. During that rbST approval process, the FDA concluded that there is no significant difference between milk from treated and untreated cows. For that reason, the FDA also concluded it does not have the authority to require special labeling for milk and dairy products from rbST-treated cows and that producers have no basis for claiming that milk from
cows not treated with rbST is safer than milk from rbST-treated cows.

Q. Are antibiotics present in the milk supplied to United Dairy?
A. No. United Dairy tests all milk for antibiotics prior to accepting it for delivery. Learn more here.


Product Quality

Q. What do the dates on the container mean?
A. The date on milk and other dairy food containers indicates when the product was manufactured or meant to be sold by. It is used by the industry to indicate the age of individual packages and does not reflect the shelf life of the product. Generally, proper care ensures freshness for a few days beyond the “sell by” date. Regulation of open dating varies among states and municipalities.

Q. Which of United Dairy’s products are gluten-free?
A. For our customers with gluten intolerance or celiac disease, our gluten-free products are a healthy alternative. A large list of dairy products and beverages is available to choose from. View our gluten free products. Please note that our dairy foods and beverages not listed here may contain gluten.

Q. Can I use my United Dairy products after the date on the container?
A. If properly refrigerated, milk generally stays fresh for several days after the “sell by” date.

Q. Where does United Dairy get its milk?
A. You can count on us for the freshest, best-tasting products around. When you choose United Dairy, you know you’re getting hometown quality and freshness from a dairy farm near you. We’re proud of our farmer-owners who operate dairy farms with care to ensure we deliver the purest, most wholesome products to your table. The best part is that most of United’s farmer-owners live within a 100-mile radius of our processing plants–giving true meaning to “From the farm to your fridge within 24 hours.”

Q. Are United Dairy containers recyclable?
A
. Yes. All United Dairy paper and plastic containers are recyclable. Check with your local recycling facility to determine which products they may or may not accept for recycling. Visit our sustainability page.

Business Inquiries 

Q. Will United Dairy make a delivery to my small business?
A.
 To contact a sales representative in your area, please submit your request here.

Q. What should I do if my milk delivery did not come?
A. To contact a sales representative in your area, please submit your request here.

Employment

Q. Can I apply for employment online?

A. United Dairy does accept online employment applications, you may also contact the United Dairy location of your choice or the local State Department of Employment Security. Applications are accepted only if there is a current job opening.

Q. What positions is United currently hiring for?
A. For employment opportunities, you may contact the United Dairy location of your choice or the local State Department of Employment Security. Applications are accepted only if there is a current job opening.